Support Information
This page gives an overview of the method to use to ask questions or get technical and data support.
The Support Plans
Community Support
Community Plan
Questions:
Use StackOverflow add the tag ODSL
Application Issues:
Email support@opendatadsl.com
All other queries
Email support@opendatadsl.com
Standard Support
Standard Plan
Questions:
Use StackOverflow add the tag ODSL
Application Issues:
Log an issue in the Service Desk
All other queries
Email support@opendatadsl.com
London Hours Support
Premium Plan
Questions:
Use StackOverflow add the tag ODSL
OR Log an issue in the Service Desk
Application Issues:
Log an issue in the Service Desk
Data Issues:
Log an issue in the Service Desk
All other queries
Email support@opendatadsl.com
Enterprise Support
Gold (24/5) and Platinum (24/7) Plan
Questions:
Use StackOverflow add the tag ODSL
OR Log an issue in the Service Desk
OR Call your account manager
Application Issues:
Log an issue in the Service Desk
Data Issues:
Log an issue in the Service Desk
All other queries
Email support@opendatadsl.com
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